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What the Ecommerce Flex Agent does
- Listings. Creates and edits listings, optimises titles, categories and item specifics for search visibility, keeps stock accurate across variations, and checks your pricing against live competitors.
- Orders and shipping. Tracks every order through to dispatch with deadline flags so nothing slips, sets up international shipping, and keeps shipping policies consistent across your listings.
- Customer service. Monitors buyer messages and drafts replies for your approval. Leaves positive feedback automatically once an order is delivered clean - it skips anything with an open issue or dispute.
- Protection and compliance. Flags trademark and rights-violation risk before it becomes a takedown, and keeps your policy setup compliant with eBay's rules.
- Growth. Ongoing competitor and market research, with clear reporting on what's moving and what isn't.
Always drafts, never surprises you
By default, nothing publishes and nothing sends without your approval - new listings, buyer replies, feedback, all sit as a draft until you say go. If you'd rather it ran fully hands-off once you trust it, that's a setting, not a rebuild.
What the Ecommerce Flex Agent doesn’t do
Make final pricing calls on high-value items, resolve disputes on your behalf, or publish anything without your sign-off unless you've switched it to hands-off. This is the daily store-running work - the bit that eats an evening a week. You stay the seller of record.
Why sellers lease one
If your listings are drifting out of date, orders are slipping past dispatch deadlines, or buyer messages sit unanswered for two days, a leased Ecommerce Flex Agent clears the backlog and keeps it clear - every single day, weekends included.
An Ecommerce Flex Agent now checks stock and pricing every morning, drafts every buyer reply before a human sees the message, and flags a listing for rights-risk before it ever becomes a takedown notice.
What it costs
£99/month per connected store. Top-tier intelligence. No setup fee, cancel any time. Run eBay, WooCommerce, Shopify, or all three.
Common questions
Which platforms does it cover?
eBay, WooCommerce and Shopify. Each is its own dedicated Flex Agent at £99/month - run one channel or run all three.
Does it work with my existing store and listings?
Yes - it connects to the eBay, WooCommerce or Shopify store you already have. No migration, no re-listing from scratch.
Will it ever publish a listing or send a message without me seeing it first?
Not unless you switch it to hands-off. The default is always-draft: you approve every listing edit and every buyer reply before it goes out.
What happens with a buyer message it isn't sure how to answer?
It drafts its best attempt, flags what it's unsure about, and asks you. You decide, it sends. The agent learns from your call.
Is my store data safe?
Your data sits in your own private Vault. We never cross-share data between customer teams. Ever.
How long until it's reliable?
Most sellers are comfortable letting the Ecommerce Flex Agent run listing checks and feedback autonomously inside two weeks. The first fortnight is supervised - you approve, it learns.